Terms of Use

Last updated: 10/10/2026

This is a courtesy translation. In case of any discrepancy, the Portuguese version prevails.

These terms govern the use of Gira (girapdf.com.br). By creating an account, purchasing a plan, or using the tools, you agree to them. Please also read the Privacy Policy, the Cookie Policy, and the Data Use Terms.

Who provides the service

Gira is provided by [LEGAL NAME], CNPJ [CNPJ], located at [FULL ADDRESS]. Support: [email protected] and WhatsApp.

What Gira does

Gira converts, compresses, organizes, protects, signs, and extracts text from files such as PDF, Word, Excel, and images, right in your browser. Some tools can be used without an account, within a free limit; the others require signing up with an email and password or logging in with Google or Microsoft.

Your account

You must provide truthful information and keep your password confidential. Let us know if you suspect unauthorized access. Accounts may be suspended for violating these terms, always with notice and an opportunity to explain, except when immediate suspension is necessary to contain a risk to security or to third parties, or to comply with a legal order. Registration and purchases are intended for people over 18 or adolescents authorized and supervised by their parents or guardians.

Your content and your responsibility

  • Your files remain yours. You only give us the permission needed to process them and return the result, for the period described in the Privacy Policy.
  • Only upload files that are yours or that you are authorized to use. You are responsible for respecting copyrights, trade secrets, professional confidentiality, and third parties' personal data contained in the documents.
  • It is prohibited to use the service for illegal content, such as documents forged or altered for fraud, material involving the exploitation of children and adolescents, content that violates third-party rights, or content that encourages crimes.
  • The unlock tool is only for removing protection from files you have the right to open.
  • Do not attempt to overload or break into the system, automate abuse, upload malware, or bypass system limits.

We do not monitor the content of files. If we receive a court order or a substantiated notice about illegal content, we may block the corresponding access and preserve the records required by law, under Brazil's Internet Civil Framework (Marco Civil da Internet).

Artificial intelligence tools

Tools labeled as AI (AI summary and Translate PDF) send the necessary text from the document to an external provider in the United States. The tool's screen discloses this flow and asks for your confirmation before sending. Results are generated automatically, may contain inaccuracies, and should be reviewed before any decision or significant use.

Technical limits of the service

  • Automatic conversions may change the formatting of the original document. Check the result before using it.
  • The Gira signature is a simple, hand-drawn electronic signature. It is not an ICP-Brasil digital certificate and may not be accepted for acts that require a qualified signature.
  • OCR depends on the quality of the scanned document.
  • Files are automatically deleted within 2 hours. Gira is not a storage service: always keep the original and the result.

Plans, pricing, and payment

The available plans (Free, Plus, and Business), with prices, features, limits, and payment methods, are on the Pricing page, and your current plan appears in My account. Prices are shown in Brazilian reais, with the total amount displayed before purchase. Paid subscriptions with automatic renewal renew at the end of each period for the same amount, unless a price adjustment notice is sent at least 30 days in advance, which allows you to cancel at no cost before the next charge. The rules for renewal, advance notice, cancellation, and refunds are detailed in the Billing and Refund Policy, which is part of these terms.

Fair use

Paid plans offer unlimited use within what's expected of a person or team working normally. To keep the service fast and the price low, these parameters apply:

  • Plus plan: up to 1,000 tasks per month and 30 artificial intelligence requests per month.
  • Business plan: up to 2,000 tasks per month per license purchased, pooled across team members, and 5 artificial intelligence requests per license, also pooled.
  • On all plans: no automation, bots, or reselling of processing. The tools are for personal use, by people.

If usage exceeds these parameters, we'll reach out before anything else to understand the situation and agree on a higher quota. We only suspend or throttle if the excess continues after the notice, or if it harms other users. Additional artificial intelligence quotas can be purchased separately, because each request has a processing cost.

Right of withdrawal (7 days)

Since the purchase is made online, you may withdraw from it within 7 (seven) days of the purchase or the first payment, without having to give a reason, under art. 49 of the Brazilian Consumer Protection Code. In that case, we refund the amounts paid in full, using the same payment method, and your plan reverts to Free.

Within this period, you can request the refund yourself, in My account, using the “Cancel plan” button. If you prefer, send a request to [email protected] or via WhatsApp, including your account email. We confirm receipt immediately and, for card payments, we notify the payment provider so that the charge is not billed or is reversed, in accordance with Decree 7,962/2013.

Cancellation

You can cancel your subscription at any time, with no penalty and no need to give a reason, using the “Cancel plan” button in My account, through the same channel used to purchase, or through the contacts above. Cancellation stops future renewals, and the plan stays active until the end of the period already paid; after that, the account reverts to Free. We'll send the cancellation confirmation by email. You can also request account deletion at any time.

Availability

We work to keep the service available, but it may go down for maintenance or due to third-party failures (internet, hosting, providers). Scheduled maintenance will be carried out, whenever possible, during off-peak hours. If a paid plan is unavailable for a significant period due to our fault, you may request a proportional discount or cancellation with a refund for the unused period.

Liability

We are liable for the services provided under the Brazilian Consumer Protection Code, and nothing in these terms excludes or limits rights the law guarantees you. We are not liable when the damage results solely from your own fault or that of third parties, for example:

  • the content, legality, or ownership of the files you upload;
  • use of a result (conversion, OCR, summary, or translation) without the recommended review;
  • loss of files you did not keep, given that the service is not a storage service and deletes files within the stated period;
  • account access caused by sharing your password.

Intellectual property

The Gira brand, website, code, and content belong to [LEGAL NAME]. These terms do not transfer any rights over them beyond use of the service.

Changes to these terms

We may update these terms to reflect changes in the service or the law. The date at the top indicates the version in effect. Significant changes, especially regarding the price or conditions of paid plans, will be announced by email or a notice on the site at least 30 days in advance; if you don't agree, you can cancel at no cost before they take effect. Changes do not alter the conditions of a period already paid for.

Governing law and jurisdiction

Brazilian law applies, including the Brazilian Consumer Protection Code, the LGPD, and Brazil's Internet Civil Framework (Marco Civil da Internet). If you are a consumer, any disputes may be filed in the courts of your place of residence. For customers who do not qualify as consumers, the courts of the district of [CITY/STATE OF HEADQUARTERS] are chosen. Before taking any action, talk to us: most problems are resolved quickly through support. You can also use the public platform consumidor.gov.br.

Contact

Questions about these terms: [email protected].